How do I make a Claim?

Fill in the contact form on the left of the page giving us brief details of your accident and injury, and we will contact you within a short period to discuss the claim and commence the process of getting you compensation.

Here at Injuryclaimslawyers.com it is our mission to offer an easy to follow, no hidden surprises service that supplies you with the means to make a personal injury claim, with no worries, no hassle and most importantly, no costs to you.  If you win, all fees from your claim will be recouped from the other party and if you lose we guarantee you will be protected from all costs. 

When someone else’s actions, negligence or carelessness leads to an accident and you are injured, through no fault of your own, you are entitled to make a personal injury compensation claim. At Injuryclaimslawyers.com we understand that making a claim can be a daunting prospect, even in the most straightforward of cases.  Even if the other party accepts all responsibility, it can be hard to take that first step. So let us do this for you and make getting compensation easy.

But how do we do this?

Below is a rundown of how we go about making your claim along what we have found to be the ‘standard’ timeline for most claims.

Day 1

From the first time you contact us via the online claims form on the left hand side of this page, our service is completely free, including our impartial legal advice.  Our email service is monitored on a 24 hour basis so you can contact us at any time of the day with no obligation or pressure from us to go ahead with your claim.

You will be asked to provide a brief description of your accident and injuries so that our solicitors can make a quick assessment and decide on whether you have the potential for a successful claim.  

If you decide that you would like to pursue your claim with us at injuryclaimslawyers.com we will ask you to keep a daily record of your injuries, including the recovery time and the costs associated with it.  In this diary you should keep a record of doctors appointments, hospital admissions and any treatments, days off work and any loss of earnings, travelling expenses like taxi’s and buses, each injury and its effects along with your recovery process, and any other costs or expenses you incur due to your injury.  

With the basic details of your personal injury we will be able to appoint your case to one of our personal injury solicitors so that they can handle your claim.

Week 1

You will receive a claim questionnaire in the post where you will be asked to outline the accident and the injuries you sustained.  Make sure that you have checked it over and signed this before you return it to us.   

Once we receive your questionnaire your solicitor will send out a Letter of Claim.  This letter goes to the other party (or their insurance company if it is known), explaining that you intend to bring a claim against them for injuries to you that were brought about by their negligence.  

All the evidence needed to support your claim will then start to be compiled.  You may be required to help your solicitor with this.  If so your solicitor will ask you to supply some or all of the following:

•    Photographs of your injuries
•    Photographs of the place where the accident happened
•    Statements from any people that witnessed your accident
•    The accident book from your place of work
•    Vehicle engineers reports in the case of road traffic accidents
•    X-rays or doctors reports if any were needed after your accident
•    Police reports
•    Receipts for any items that were lost or damaged in the accident
•    Receipts for any costs that you have incurred as a direct result of the accident

Although we want to make the whole process as quick as possible we understand that evidence can often take a few months to collate, therefore you should not worry if this is the case.

Month 3-6

An appointment will be arranged for you to see a local (to you) medical expert by our solicitors at a time that is convenient for you.  This appointment is so that the medical expert can write a report detailing the extent of your injuries, how well you are recovering from them, and whether or not you have any ongoing or permanent health problems as a direct result of the accident.  It’s a good idea to take your injury diary with you to this appointment.   The report will be used as a key piece of evidence in your claim to determine how much compensation you are entitled to.  

The purpose of this appointment is to get an idea of how well you are recovering from your injuries, therefore it is not made earlier on in the claims process.  If you were seen a couple of weeks after your accident this would be impossible.  If you have very severe injuries this appointment will most likely be held off for longer until you are you are making a recovery so that the longer term effects of your injuries can be better assessed.  This could be 8-12 months or possibly longer.  

This may seem to be drawing out the claim process, but claims that are forced into an earlier settlement almost always end with the claimant receiving less compensation, and therefore would not be in your best interest.  Interim payments can often be claimed from the other party’s insurance company for cases that take over six months.  

Month 6-8 (or possibly longer in more serious claims)

Once your medical report has been received your solicitor will compile a Schedule of Losses.  This is a list of all the things you are claiming compensation for.  Your solicitor will discuss the amount of compensation you are likely to be awarded with you before the schedule is sent.  When an agreement has been reached it is posted to the opposing party’s insurance company along with a request to settle the claim for a specified amount. The schedule may include things like:

•    Compensation for pain and suffering caused by the accident
•    Compensation for clothing or other personal items that were lost or damaged in the accident
•    Compensation if you have been off work without pay
•    Treatment and prescription costs
•    Taxi fares
•    Compensation for phone bills
•    Compensation for hire car charges if your car was damaged in the accident.

Month 8 (or longer)

Due to the high expense of court fees personal injury claims rarely reach court in the UK, the majority of them get resolved between the parties involved as insurance companies often want to avoid them if they can.  However if no agreement can be reached then the claim may still have to go to court. If your case is a very serious injury claim that is likely to result in a large compensation payout, it is more likely that your claim will be heard in court, this is to you get the highest compensation award possible.

In this final stage of your claim it is common for insurance companies to take as much time as they can.  Both parties will be negotiating back and forth and your solicitor will be working hard to get you your full compensation entitlement.  Once an agreement has been reached by both parties all that’s left is to get the opposing party to issue a cheque, which they never do until before they have to, as you might expect.

Ready, Set, Go?

Hopefully this section has helped to reassure you about our simple, hassle free no win, no fee service. If you’re still undecided, if you have any questions,  even if you’re not ready to take that first step, take advantage of our free, impartial legal advice, just fill in the online form on the left hand side of this page or to contact us directly please call 08450533111.